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What Is The First Thing You Should Say To An Upset Customer? [Solved]

Acknowledge their distress The first thing the customer is looking for from you is a recognition that something has happened to upset them. You can acknowledge their feelings without accepting blame by saying something such as, “I can see you’re upset, and I’m so sorry.”

How to Deal With Angry Customers – 8 Tips and Examples

Customers

How Would You Deal With A Difficult Customer? (INTERVIEW QUESTIONS & ANSWERS!)

INTERVIEW TIP #2 Use a set process for dealing with a difficult

How To Deal With An UPSET Customer

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